employees
How unthinking people can make - or break - your day.
Submitted by Erik Vermeulen on Thu, 2009-10-22 10:36In a business environment where everyone wants to streamline their business, cut costs, reduce the headcount but still remain in business, I often find that those decisions – fiscally astute as they might be – backfire.
Yesterday I called the SABC about my TV license. (For my international readers: All South Africans are required by law to be in possession of a license in order to own a TV. This has to be paid annually in order to fund the public broadcaster. They are in dire financial straits due to mismanagement and have cancelled virtually all new programming placing many actors, producers and thousands of related jobs in jeopardy. They’re only broadcasting re-runs on all three their channels. Most, if not all, affluent people here watch satellite TV from a private supplier similar to cable for which we pay a monthly fee.)
I spoke with the lowest common denominator – a call centre agent. The conversation went something like this: (I might even call them again, record it and podcast it...)
The changing face of Teambuilding.
Submitted by Erik Vermeulen on Fri, 2009-03-27 11:57I often get asked by industry publications if I’d like to write editorial or articles for them. When I agree, they want to charge me a fee because they feel that my article will constitute “marketing”.
The real message behind this practice though, is not that they want to charge me for marketing, but they are willing to place anyone’s contribution if they are willing to pay. Irrespective of the author’s experience and / or standing in the industry.
One such publication recently published a “feature” on teambuilding in which the contributors (along with glossy photos and company promotion) claimed that outdoor teambuilding was fast replacing indoor, boardroom-type training sessions. The same publication ran an almost identical feature about four years ago. It is naïve to think that in the fast –changing business culture we operate in, teambuilding trends would not also have changed over the last half-decade.



